{"content_id":"ui0vm8ygdt","slug":"storm-earthquake-insurance-flood-claim-process","locale":"en","schema_type":"HowTo","category":"how_to","category_name":"How-to","title":"Home and Tenant Flood Claims: Disaster Insurance","summary":"This explains which properties homeowners, tenants, and small business owners may insure, from securing evidence immediately after flooding through the loss assessment. The limitation period for insurance claims is generally 2 years, but damage must be reported and the site preserved immediately.","sponsorship_disclosure":null,"affiliate_disclosure":null,"commerce_disclosure":null,"author":{"name":"OnBinder Editorial Team","url":"https://onbinder.com/ko/about"},"key_points":["Determine whether to enroll as a homeowner, tenant, or small business owner.","Check the Ministry of the Interior and Safety guidance for current participating insurers and enroll before an accident occurs. (Confirmed figure: 7 participating insurers: DB손해보험, 현대해상, 삼성화재, KB손해보험, NH농협손해보험, 한화손해보험, 메리츠화재. · Source: mois.go.kr · Verified 2025-09-22)","Immediately after flooding, ensure your safety and then document the damaged site with photos and videos.","Report the incident to your insurer and submit the requested claim documents.","If disposal or major repairs are necessary before the loss assessment, obtain confirmation from the insurer first."],"content_markdown":"Homeowners who occupy their homes can insure the building, while tenants can insure their household contents. Small business owners can insure commercial property and factory property. Enroll through a participating insurer before an incident occurs, take photos immediately after flooding, and file a claim at once. In principle, the limitation period for insurance claims is 2 years.\n\nThe explanation of the program in this article is based on guidance from the Ministry of the Interior and Safety and related inquiries verified on April 28, 2026.\n\n## How to Enroll Before Flooding\n\nEnrollment must be completed before a disaster occurs. The Ministry of the Interior and Safety oversees the program, and participating insurers underwrite the policies. The coverage period is generally 1 year, and you should check the policy’s start and end dates.\n\n\u003e “A government-sponsored insurance program overseen by the Ministry of the Interior and Safety and operated by private insurers” — Ministry of the Interior and Safety Guide to Storm, Flood, and Earthquake Insurance\n\n1. **Determine your eligibility category.** Check whether you qualify as a homeowner, tenant, or small business owner.\n2. **Choose the insured property.** Buildings and household contents, facilities and fixtures, machinery, and inventory are classified separately.\n3. **Check the current participating insurers.** You can find them in the Storm, Flood, and Earthquake Insurance section of the Ministry of the Interior and Safety website. (Verified value: 7 participating insurers: DB손해보험, 현대해상, 삼성화재, KB손해보험, NH농협손해보험, 한화손해보험, 메리츠화재. · Source: mois.go.kr · Verified on 2026-09-15)\n4. **Compare premiums and coverage amounts.** They vary depending on the address, building structure, insured property, and insured amount.\n5. **Check the policy’s coverage start date.** Even if you have paid the premium, an incident occurring before the actual start date may not be covered.\n\nEnrollment may be restricted after a weather advisory or warning is issued or when a disaster is imminent. You must check with the insurer regarding the restriction criteria and applicable areas. You cannot enroll after damage has already occurred and then file a claim for it.\n\n## Eligibility for Homeowners, Tenants, and Small Business Owners\n\nEligibility varies depending on the building’s use and the policyholder’s rights. Owners and tenants at the same address may separately insure their respective property. Check the lease agreement and the building’s designated use first.\n\n| Enrollment type | Main property that can be insured | What to check |\n|---|---|---|\n| Homeowner | Detached or multi-unit residential buildings used directly as residences | Building use and ownership |\n| Residential tenant | Movable property such as household contents inside the rented home | Lease agreement and actual occupancy |\n| Small business retail premises | Commercial building, facilities and fixtures, inventory, etc. | Small business eligibility and business-premises use |\n| Small business factory | Factory building, facilities, machinery, inventory, etc. | Business registration and property details |\n| Greenhouse operator | Agricultural greenhouses meeting officially announced specifications | Compliance with specifications and facility details |\n\nNot every building is automatically accepted for coverage. Additional verification is required if the actual use or structure differs from the official records. Detailed eligibility is subject to review by a participating insurer.\n\n## Summary by Circumstance\n\nBoth ownership and the damaged property must be considered when determining the scope of coverage. As shown in the cases below, even the same flooding event may involve claims under different policies. The first priority is to check the insured property listed in the policy.\n\n- **If the walls and floor of an owner-occupied home are flooded:** Check whether the building policy provides coverage.\n- **If furniture in a jeonse or monthly rental home gets wet:** Check the tenant’s movable-property policy.\n- **If fixtures and inventory in leased commercial premises are flooded:** Check whether each type of small business property was insured.\n- **If factory machinery is submerged:** Check whether the machinery is included in the insurance policy.\n- **If property belonging to both the building owner and tenant is damaged:** Report the damage separately under each party’s policy.\n\nIf a tenant insured only movable property, building repair costs are not covered by that policy. Conversely, if there is only a building policy, the tenant’s household contents may be excluded. Do not assume that one policy covers all losses at a single address.\n\n## Covered Natural Disasters and Scope of Flooding\n\nThe insurance covers losses directly caused by natural disasters specified in the policy terms. Covered disasters are typhoons, floods, heavy rain, strong winds, wind waves, tsunamis, heavy snow, and earthquakes. Actual payment is determined based on both the cause of the incident and the policy details.\n\nOrdinary leaks and damage from aging pipes must be distinguished from flooding. Damage caused solely by building defects or poor maintenance may also be handled differently. The causal relationship between the natural disaster and the loss is crucial.\n\n## How to File a Flood Insurance Claim\n\nImmediately after flooding, you must secure safety and preserve evidence at the same time. Under the Commercial Act, insurance claims are, in principle, subject to a limitation period of 2 years. However, if reporting is delayed, it becomes more difficult to verify the cause and amount of the loss.\n\n1. **Avoid electrical and gas hazards.** Do not enter a flooded area until it has been confirmed safe.\n2. **Photograph the entire scene.** Record the building exterior, floodwater height, and the condition of each room in sequence.\n3. **Photograph each damaged item.** Create records that show the product name and quantity.\n4. **Report the incident to your insurer immediately.** Provide the policyholder’s information, the date and time of the incident, the address, and the cause of the damage.\n5. **Prevent further damage.** Keep receipts for emergency drainage or temporary mitigation costs.\n6. **Cooperate with the loss investigation.** If items must be discarded before the investigation, obtain confirmation from the insurer.\n7. **Submit the claim documents.** Prepare the insurance claim form and proof of identity, contract, and damage.\n8. **Review the assessment.** Check the insured amount, deductible, and exclusions under the policy terms.\n\nRequired documents vary by insurer and insured property. Generally, identification, a copy of your bankbook, and photos of the damage may be required. Businesses may also be asked to provide business registration and inventory or machinery records.\n\n## Preserving Evidence When Repairs Must Begin First\n\nEven if emergency repairs are necessary, you must create records before demolition. Photograph water-level marks and the extent of contamination immediately after the water recedes. It is also advisable to preserve the original date information in the image files.\n\n- Exterior photos that identify the building address\n- Photos showing the area from the floor to the flood line\n- Overall photos of each room and storage area\n- Close-up photos and a quantity list of damaged items\n- Estimates and receipts for drainage, cleaning, and emergency repairs\n- Photos of items gathered in one place before disposal\n\nItems may need to be discarded urgently because of mold or electrocution risks. In that case, retain a record of your contact with the insurer. Also confirm approval for disposal before the investigation through a text message or claim reference number.\n\n## Comparison with Other Property Insurance and Disaster Assistance\n\nStorm, Flood, and Earthquake Insurance is a government-sponsored insurance program focused on designated natural disasters. Whether general fire insurance includes flood coverage varies by policy and rider. Disaster relief payments are determined according to administrative criteria, not an insurance contract.\n\n| Category | Basis for determination | Where to check |\n|---|---|---|\n| Storm, Flood, and Earthquake Insurance | Designated natural disasters and insured property | Your insurer |\n| Property insurance such as fire insurance | Flood coverage under the primary policy and riders | The applicable insurance policy and terms |\n| Disaster assistance programs | Damage reporting and administrative assistance criteria | The city, county, or district office or community service center for your address |\n\nIf the same property is covered by multiple policies, you must notify every insurer. Duplicate compensation exceeding the actual loss may be restricted. You should also separately check whether disaster assistance and insurance payments are adjusted against each other.\n\n## Premium Subsidies and Actual Out-of-Pocket Costs\n\nThe national and local governments subsidize part of the premium. The actual amount you pay varies by region, insured property, and coverage structure. Additional support from local governments also affects the amount.\n\nSeparate subsidy criteria may apply to vulnerable groups or disaster-prone areas. Budgets and eligibility requirements must be checked by region. Check the participating insurer’s insurance proposal for the exact amount.\n\n## Common Mistakes\n\nThe most common mistake is trying to enroll after an incident occurs. Insurance covers only incidents occurring after the coverage start date. New policies may also be restricted when a disaster is imminent.\n\n- Assuming that a building policy also covers a tenant’s household contents\n- Assuming that fire insurance automatically includes flood coverage\n- Taking only a few photos after cleaning\n- Discarding all items before the loss investigation\n- Failing to keep receipts for emergency repairs\n- Assuming that insurance payments and disaster relief payments follow the same criteria\n\nYou should also avoid choosing a product based only on the premium subsidy rate. The insured property and insured amount must match the actual property. Claims may be difficult for inventory or machinery omitted from the policy.\n\n## Official Verification Channels\n\nYou can check the current participating insurers and product terms through the Ministry of the Interior and Safety. (Verified value: 7 participating insurers: DB손해보험, 현대해상, 삼성화재, KB손해보험, NH농협손해보험, 한화손해보험, 메리츠화재. Under the official product information, the insured amount limit for small businesses is up to KRW 1.5 hundred million for commercial premises and up to KRW 2 hundred million for factories. · Source: mois.go.kr · Verified on 2026-09-15) On the website, navigate in order to Business Information, Disaster Recovery Support Bureau, and Storm, Flood, and Earthquake Insurance Operations. Enrollment and incident reporting are handled through an official branch or customer service center of the selected insurer.\n\nApplying for disaster assistance is a separate procedure from filing an insurance claim. Contact the community service center or the disaster management department of the city, county, or district for your address to ask how to report damage. Keep the insurance policy number and administrative report reference number separately.","content_html":"\u003cp\u003eHomeowners who occupy their homes can insure the building, while tenants can insure their household contents. Small business owners can insure commercial property and factory property. Enroll through a participating insurer before an incident occurs, take photos immediately after flooding, and file a claim at once. In principle, the limitation period for insurance claims is 2 years.\u003c/p\u003e\n\u003cp\u003eThe explanation of the program in this article is based on guidance from the Ministry of the Interior and Safety and related inquiries verified on April 28, 2026.\u003c/p\u003e\n\u003ch2\u003e\n\u003ca href=\"#how-to-enroll-before-flooding\" class=\"anchor\" id=\"how-to-enroll-before-flooding\"\u003e\u003c/a\u003eHow to Enroll Before Flooding\u003c/h2\u003e\n\u003cp\u003eEnrollment must be completed before a disaster occurs. The Ministry of the Interior and Safety oversees the program, and participating insurers underwrite the policies. The coverage period is generally 1 year, and you should check the policy’s start and end dates.\u003c/p\u003e\n\u003cblockquote\u003e\n\u003cp\u003e“A government-sponsored insurance program overseen by the Ministry of the Interior and Safety and operated by private insurers” — Ministry of the Interior and Safety Guide to Storm, Flood, and Earthquake Insurance\u003c/p\u003e\n\u003c/blockquote\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cstrong\u003eDetermine your eligibility category.\u003c/strong\u003e Check whether you qualify as a homeowner, tenant, or small business owner.\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eChoose the insured property.\u003c/strong\u003e Buildings and household contents, facilities and fixtures, machinery, and inventory are classified separately.\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCheck the current participating insurers.\u003c/strong\u003e You can find them in the Storm, Flood, and Earthquake Insurance section of the Ministry of the Interior and Safety website. (Verified value: 7 participating insurers: DB손해보험, 현대해상, 삼성화재, KB손해보험, NH농협손해보험, 한화손해보험, 메리츠화재. · Source: mois.go.kr · Verified on 2026-09-15)\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCompare premiums and coverage amounts.\u003c/strong\u003e They vary depending on the address, building structure, insured property, and insured amount.\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCheck the policy’s coverage start date.\u003c/strong\u003e Even if you have paid the premium, an incident occurring before the actual start date may not be covered.\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003eEnrollment may be restricted after a weather advisory or warning is issued or when a disaster is imminent. You must check with the insurer regarding the restriction criteria and applicable areas. You cannot enroll after damage has already occurred and then file a claim for it.\u003c/p\u003e\n\u003ch2\u003e\n\u003ca href=\"#eligibility-for-homeowners-tenants-and-small-business-owners\" class=\"anchor\" id=\"eligibility-for-homeowners-tenants-and-small-business-owners\"\u003e\u003c/a\u003eEligibility for Homeowners, Tenants, and Small Business Owners\u003c/h2\u003e\n\u003cp\u003eEligibility varies depending on the building’s use and the policyholder’s rights. Owners and tenants at the same address may separately insure their respective property. Check the lease agreement and the building’s designated use first.\u003c/p\u003e\n\u003cdiv class=\"overflow-x-auto\"\u003e\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eEnrollment type\u003c/th\u003e\n\u003cth\u003eMain property that can be insured\u003c/th\u003e\n\u003cth\u003eWhat to check\u003c/th\u003e\n\u003c/tr\u003e\n\u003c/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Enrollment type\"\u003eHomeowner\u003c/td\u003e\n\u003ctd data-label=\"Main property that can be insured\"\u003eDetached or multi-unit residential buildings used directly as residences\u003c/td\u003e\n\u003ctd data-label=\"What to check\"\u003eBuilding use and ownership\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Enrollment type\"\u003eResidential tenant\u003c/td\u003e\n\u003ctd data-label=\"Main property that can be insured\"\u003eMovable property such as household contents inside the rented home\u003c/td\u003e\n\u003ctd data-label=\"What to check\"\u003eLease agreement and actual occupancy\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Enrollment type\"\u003eSmall business retail premises\u003c/td\u003e\n\u003ctd data-label=\"Main property that can be insured\"\u003eCommercial building, facilities and fixtures, inventory, etc.\u003c/td\u003e\n\u003ctd data-label=\"What to check\"\u003eSmall business eligibility and business-premises use\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Enrollment type\"\u003eSmall business factory\u003c/td\u003e\n\u003ctd data-label=\"Main property that can be insured\"\u003eFactory building, facilities, machinery, inventory, etc.\u003c/td\u003e\n\u003ctd data-label=\"What to check\"\u003eBusiness registration and property details\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Enrollment type\"\u003eGreenhouse operator\u003c/td\u003e\n\u003ctd data-label=\"Main property that can be insured\"\u003eAgricultural greenhouses meeting officially announced specifications\u003c/td\u003e\n\u003ctd data-label=\"What to check\"\u003eCompliance with specifications and facility details\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\u003c/div\u003e\n\u003cp\u003eNot every building is automatically accepted for coverage. Additional verification is required if the actual use or structure differs from the official records. Detailed eligibility is subject to review by a participating insurer.\u003c/p\u003e\n\u003ch2\u003e\n\u003ca href=\"#summary-by-circumstance\" class=\"anchor\" id=\"summary-by-circumstance\"\u003e\u003c/a\u003eSummary by Circumstance\u003c/h2\u003e\n\u003cp\u003eBoth ownership and the damaged property must be considered when determining the scope of coverage. As shown in the cases below, even the same flooding event may involve claims under different policies. The first priority is to check the insured property listed in the policy.\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eIf the walls and floor of an owner-occupied home are flooded:\u003c/strong\u003e Check whether the building policy provides coverage.\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIf furniture in a jeonse or monthly rental home gets wet:\u003c/strong\u003e Check the tenant’s movable-property policy.\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIf fixtures and inventory in leased commercial premises are flooded:\u003c/strong\u003e Check whether each type of small business property was insured.\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIf factory machinery is submerged:\u003c/strong\u003e Check whether the machinery is included in the insurance policy.\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIf property belonging to both the building owner and tenant is damaged:\u003c/strong\u003e Report the damage separately under each party’s policy.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eIf a tenant insured only movable property, building repair costs are not covered by that policy. Conversely, if there is only a building policy, the tenant’s household contents may be excluded. Do not assume that one policy covers all losses at a single address.\u003c/p\u003e\n\u003ch2\u003e\n\u003ca href=\"#covered-natural-disasters-and-scope-of-flooding\" class=\"anchor\" id=\"covered-natural-disasters-and-scope-of-flooding\"\u003e\u003c/a\u003eCovered Natural Disasters and Scope of Flooding\u003c/h2\u003e\n\u003cp\u003eThe insurance covers losses directly caused by natural disasters specified in the policy terms. Covered disasters are typhoons, floods, heavy rain, strong winds, wind waves, tsunamis, heavy snow, and earthquakes. Actual payment is determined based on both the cause of the incident and the policy details.\u003c/p\u003e\n\u003cp\u003eOrdinary leaks and damage from aging pipes must be distinguished from flooding. Damage caused solely by building defects or poor maintenance may also be handled differently. The causal relationship between the natural disaster and the loss is crucial.\u003c/p\u003e\n\u003ch2\u003e\n\u003ca href=\"#how-to-file-a-flood-insurance-claim\" class=\"anchor\" id=\"how-to-file-a-flood-insurance-claim\"\u003e\u003c/a\u003eHow to File a Flood Insurance Claim\u003c/h2\u003e\n\u003cp\u003eImmediately after flooding, you must secure safety and preserve evidence at the same time. Under the Commercial Act, insurance claims are, in principle, subject to a limitation period of 2 years. However, if reporting is delayed, it becomes more difficult to verify the cause and amount of the loss.\u003c/p\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cstrong\u003eAvoid electrical and gas hazards.\u003c/strong\u003e Do not enter a flooded area until it has been confirmed safe.\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePhotograph the entire scene.\u003c/strong\u003e Record the building exterior, floodwater height, and the condition of each room in sequence.\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePhotograph each damaged item.\u003c/strong\u003e Create records that show the product name and quantity.\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eReport the incident to your insurer immediately.\u003c/strong\u003e Provide the policyholder’s information, the date and time of the incident, the address, and the cause of the damage.\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePrevent further damage.\u003c/strong\u003e Keep receipts for emergency drainage or temporary mitigation costs.\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCooperate with the loss investigation.\u003c/strong\u003e If items must be discarded before the investigation, obtain confirmation from the insurer.\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSubmit the claim documents.\u003c/strong\u003e Prepare the insurance claim form and proof of identity, contract, and damage.\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eReview the assessment.\u003c/strong\u003e Check the insured amount, deductible, and exclusions under the policy terms.\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003eRequired documents vary by insurer and insured property. Generally, identification, a copy of your bankbook, and photos of the damage may be required. Businesses may also be asked to provide business registration and inventory or machinery records.\u003c/p\u003e\n\u003ch2\u003e\n\u003ca href=\"#preserving-evidence-when-repairs-must-begin-first\" class=\"anchor\" id=\"preserving-evidence-when-repairs-must-begin-first\"\u003e\u003c/a\u003ePreserving Evidence When Repairs Must Begin First\u003c/h2\u003e\n\u003cp\u003eEven if emergency repairs are necessary, you must create records before demolition. Photograph water-level marks and the extent of contamination immediately after the water recedes. It is also advisable to preserve the original date information in the image files.\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eExterior photos that identify the building address\u003c/li\u003e\n\u003cli\u003ePhotos showing the area from the floor to the flood line\u003c/li\u003e\n\u003cli\u003eOverall photos of each room and storage area\u003c/li\u003e\n\u003cli\u003eClose-up photos and a quantity list of damaged items\u003c/li\u003e\n\u003cli\u003eEstimates and receipts for drainage, cleaning, and emergency repairs\u003c/li\u003e\n\u003cli\u003ePhotos of items gathered in one place before disposal\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eItems may need to be discarded urgently because of mold or electrocution risks. In that case, retain a record of your contact with the insurer. Also confirm approval for disposal before the investigation through a text message or claim reference number.\u003c/p\u003e\n\u003ch2\u003e\n\u003ca href=\"#comparison-with-other-property-insurance-and-disaster-assistance\" class=\"anchor\" id=\"comparison-with-other-property-insurance-and-disaster-assistance\"\u003e\u003c/a\u003eComparison with Other Property Insurance and Disaster Assistance\u003c/h2\u003e\n\u003cp\u003eStorm, Flood, and Earthquake Insurance is a government-sponsored insurance program focused on designated natural disasters. Whether general fire insurance includes flood coverage varies by policy and rider. Disaster relief payments are determined according to administrative criteria, not an insurance contract.\u003c/p\u003e\n\u003cdiv class=\"overflow-x-auto\"\u003e\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c/th\u003e\n\u003cth\u003eBasis for determination\u003c/th\u003e\n\u003cth\u003eWhere to check\u003c/th\u003e\n\u003c/tr\u003e\n\u003c/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Category\"\u003eStorm, Flood, and Earthquake Insurance\u003c/td\u003e\n\u003ctd data-label=\"Basis for determination\"\u003eDesignated natural disasters and insured property\u003c/td\u003e\n\u003ctd data-label=\"Where to check\"\u003eYour insurer\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Category\"\u003eProperty insurance such as fire insurance\u003c/td\u003e\n\u003ctd data-label=\"Basis for determination\"\u003eFlood coverage under the primary policy and riders\u003c/td\u003e\n\u003ctd data-label=\"Where to check\"\u003eThe applicable insurance policy and terms\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Category\"\u003eDisaster assistance programs\u003c/td\u003e\n\u003ctd data-label=\"Basis for determination\"\u003eDamage reporting and administrative assistance criteria\u003c/td\u003e\n\u003ctd data-label=\"Where to check\"\u003eThe city, county, or district office or community service center for your address\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\u003c/div\u003e\n\u003cp\u003eIf the same property is covered by multiple policies, you must notify every insurer. Duplicate compensation exceeding the actual loss may be restricted. You should also separately check whether disaster assistance and insurance payments are adjusted against each other.\u003c/p\u003e\n\u003ch2\u003e\n\u003ca href=\"#premium-subsidies-and-actual-out-of-pocket-costs\" class=\"anchor\" id=\"premium-subsidies-and-actual-out-of-pocket-costs\"\u003e\u003c/a\u003ePremium Subsidies and Actual Out-of-Pocket Costs\u003c/h2\u003e\n\u003cp\u003eThe national and local governments subsidize part of the premium. The actual amount you pay varies by region, insured property, and coverage structure. Additional support from local governments also affects the amount.\u003c/p\u003e\n\u003cp\u003eSeparate subsidy criteria may apply to vulnerable groups or disaster-prone areas. Budgets and eligibility requirements must be checked by region. Check the participating insurer’s insurance proposal for the exact amount.\u003c/p\u003e\n\u003ch2\u003e\n\u003ca href=\"#common-mistakes\" class=\"anchor\" id=\"common-mistakes\"\u003e\u003c/a\u003eCommon Mistakes\u003c/h2\u003e\n\u003cp\u003eThe most common mistake is trying to enroll after an incident occurs. Insurance covers only incidents occurring after the coverage start date. New policies may also be restricted when a disaster is imminent.\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eAssuming that a building policy also covers a tenant’s household contents\u003c/li\u003e\n\u003cli\u003eAssuming that fire insurance automatically includes flood coverage\u003c/li\u003e\n\u003cli\u003eTaking only a few photos after cleaning\u003c/li\u003e\n\u003cli\u003eDiscarding all items before the loss investigation\u003c/li\u003e\n\u003cli\u003eFailing to keep receipts for emergency repairs\u003c/li\u003e\n\u003cli\u003eAssuming that insurance payments and disaster relief payments follow the same criteria\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eYou should also avoid choosing a product based only on the premium subsidy rate. The insured property and insured amount must match the actual property. Claims may be difficult for inventory or machinery omitted from the policy.\u003c/p\u003e\n\u003ch2\u003e\n\u003ca href=\"#official-verification-channels\" class=\"anchor\" id=\"official-verification-channels\"\u003e\u003c/a\u003eOfficial Verification Channels\u003c/h2\u003e\n\u003cp\u003eYou can check the current participating insurers and product terms through the Ministry of the Interior and Safety. (Verified value: 7 participating insurers: DB손해보험, 현대해상, 삼성화재, KB손해보험, NH농협손해보험, 한화손해보험, 메리츠화재. Under the official product information, the insured amount limit for small businesses is up to KRW 1.5 hundred million for commercial premises and up to KRW 2 hundred million for factories. · Source: mois.go.kr · Verified on 2026-09-15) On the website, navigate in order to Business Information, Disaster Recovery Support Bureau, and Storm, Flood, and Earthquake Insurance Operations. Enrollment and incident reporting are handled through an official branch or customer service center of the selected insurer.\u003c/p\u003e\n\u003cp\u003eApplying for disaster assistance is a separate procedure from filing an insurance claim. Contact the community service center or the disaster management department of the city, county, or district for your address to ask how to report damage. Keep the insurance policy number and administrative report reference number separately.\u003c/p\u003e\n","tags":["Insurance claim","Self employment","Torrential rain","Disaster Preparedness","Homeowners insurance","Natural Disaster Insurance"],"faqs":[{"question":"Is enrollment in storm, flood, and earthquake disaster insurance mandatory?","answer":"It is generally not mandatory insurance. Those seeking protection against natural disaster risks to their homes or small business premises may choose to enroll before an incident occurs."},{"question":"Can tenants enroll in storm, flood, and earthquake disaster insurance?","answer":"Tenants who actually reside in the property may obtain coverage for movable property such as household belongings. Damage to the building is covered separately under the building owner's policy."},{"question":"Can inventory in leased commercial premises also be covered?","answer":"Under a policy for small business owners, inventory may be eligible for coverage if it was included among the insured property. First, check whether inventory is listed in the policy and verify the insured amount."},{"question":"Can I enroll immediately even after heavy rain has been forecast?","answer":"New enrollment may be restricted in areas where disaster risk is imminent or a weather advisory or warning has been issued. You should confirm whether the insurer will accept the application and when coverage begins."},{"question":"What should I do first in the event of flooding?","answer":"After avoiding electrical shock and gas hazards, photograph the entire site. Then report the incident to your insurer and obtain a claim reference number."},{"question":"Can I immediately dispose of wet furniture and inventory?","answer":"If possible, keep them until the damage assessment is completed. If disposal is necessary for hygiene or safety reasons, take photographs, make a list of the quantities, and obtain confirmation from the insurer."},{"question":"What is the deadline for filing an insurance claim?","answer":"Under the Commercial Act, the limitation period for the right to claim insurance proceeds is generally 3 years. However, because delays in inspecting the site can make it difficult to prove the damage, it is safer to report the incident immediately."},{"question":"Does standard fire insurance also cover flood damage?","answer":"Flooding is not automatically covered merely because the policy is called fire insurance. You must check the insurance policy to determine whether it includes a rider covering storm and flood damage or flooding."},{"question":"Can I receive both insurance proceeds and disaster relief funds?","answer":"The two programs have different assessment criteria and application channels. Because adjustments may apply to compensation for the same damage, you should check separately with the insurer and the relevant local government."},{"question":"How much support is provided for insurance premiums?","answer":"The national and local governments subsidize part of the insurance premiums, but the actual percentage may vary depending on eligibility and region. Check the current subsidy rate and your out-of-pocket amount in the Ministry of the Interior and Safety's guidance and the insurer's policy proposal."}],"sources":[{"url":"https://www.mois.go.kr/frt/a01/frtMain.do","title":"Ministry of the Interior and Safety","type":"source"},{"url":"https://www.law.go.kr/%EB%B2%95%EB%A0%B9/%EC%83%81%EB%B2%95","title":"Korean Law Information Center Commercial Act","type":"source"},{"url":"https://www.a-ha.io/questions/4dfb7c15485ed6b39ca9a86cd9070480","title":"Aha Inquiry Regarding Storm and Flood Insurance","type":"source"},{"url":"https://www.a-ha.io/questions/420ea0ce573537c7895005ecf558a215","title":"Aha Inquiry Regarding Property Insurance","type":"source"},{"url":"https://www.a-ha.io/questions/4ca7f6f81c6086c999849c18502e5f5e","title":"Aha Inquiry Regarding Flood Damage Compensation","type":"source"}],"images":[{"id":1304,"url":"https://onbinder.com/rails/active_storage/blobs/proxy/eyJfcmFpbHMiOnsiZGF0YSI6MTg2OTIsInB1ciI6ImJsb2JfaWQifX0=--691a2c66ba5241832fbfec2c24c53d7783084762/ai-f19627fc.webp","is_representative":true,"generation_method":"ai_photo","license":"ai_generated","mime_type":"image/webp","width":1536,"height":1024,"translations":{"ko":{"alt":"침수된 거실에서 진흙 묻은 소파를 휴대전화로 촬영하는 여성","caption":"여성이 침수 피해 보험 청구를 위해 젖은 바닥과 오염된 소파를 기록하고 있다.","description":null},"en":{"alt":"Woman photographing a mud-stained armchair in a flooded living room","caption":"A woman documents the wet floor and damaged furniture for a flood insurance claim.","description":null},"ja":{"alt":"浸水した居間で泥の付いたソファをスマートフォンで撮影する女性","caption":"女性が浸水被害の保険請求に備え、濡れた床と汚れた家具を記録している。","description":null},"es":{"alt":"Mujer fotografiando un sillón manchado de barro en una sala inundada","caption":"Una mujer documenta el suelo mojado y los muebles dañados para reclamar al seguro.","description":null},"id":{"alt":"Perempuan memotret kursi berlumpur di ruang tamu yang terendam","caption":"Seorang perempuan mendokumentasikan lantai basah dan furnitur rusak untuk klaim asuransi banjir.","description":null},"pt":{"alt":"Mulher fotografando uma poltrona suja de lama em uma sala inundada","caption":"Uma mulher registra o piso molhado e os móveis danificados para solicitar o seguro.","description":null},"zh-hant":{"alt":"女子在淹水的客廳裡用手機拍攝沾滿泥巴的沙發","caption":"女子記錄濕透的地板與受損家具，作為申請水災保險理賠的證明。","description":null},"de":{"alt":"Frau fotografiert einen schlammverschmutzten Sessel in einem überfluteten Wohnzimmer","caption":"Eine Frau dokumentiert den nassen Boden und beschädigte Möbel für einen Hochwasserschaden.","description":null}}},{"id":1305,"url":"https://onbinder.com/rails/active_storage/blobs/proxy/eyJfcmFpbHMiOnsiZGF0YSI6MTg2OTgsInB1ciI6ImJsb2JfaWQifX0=--367bcdfa38f56f4d08f7ad09c56aebe7d0de062c/ai-301420d4.webp","is_representative":false,"generation_method":"ai_semi","license":"ai_generated","mime_type":"image/webp","width":1536,"height":1024,"translations":{"ko":{"alt":"침수된 집에서 진흙 묻은 소파를 휴대전화로 촬영하는 여성","caption":"침수 피해를 입은 세입자가 보험 청구를 위해 주택 내부의 손상 상태를 기록하고 있다.","description":null},"en":{"alt":"Woman photographing a mud-stained sofa with her phone in a flooded home","caption":"A tenant documents flood damage inside the home for an insurance claim.","description":null},"ja":{"alt":"浸水した家で泥だらけのソファをスマートフォンで撮影する女性","caption":"入居者が保険金請求に備えて住宅内の浸水被害を記録している。","description":null},"es":{"alt":"Mujer fotografiando con su teléfono un sofá cubierto de barro en una casa inundada","caption":"Una inquilina documenta los daños por inundación de la vivienda para presentar una reclamación al seguro.","description":null},"id":{"alt":"Perempuan memotret sofa berlumpur dengan ponsel di rumah yang kebanjiran","caption":"Seorang penyewa mendokumentasikan kerusakan akibat banjir di dalam rumah untuk mengajukan klaim asuransi.","description":null},"pt":{"alt":"Mulher fotografa com o celular um sofá coberto de lama em uma casa inundada","caption":"Uma inquilina registra os danos da inundação na residência para solicitar a indenização do seguro.","description":null},"zh-hant":{"alt":"女子在淹水住宅內用手機拍攝沾滿泥濘的沙發","caption":"租戶記錄住宅內的淹水損害，以便提出保險理賠申請。","description":null},"de":{"alt":"Frau fotografiert in einem überfluteten Haus ein schlammverschmutztes Sofa mit dem Handy","caption":"Eine Mieterin dokumentiert die Hochwasserschäden in der Wohnung für einen Versicherungsantrag.","description":null}}}],"published_at":"2026-09-15T12:23:07+09:00","updated_at":"2026-09-15T12:23:07+09:00","license":"cc_by","translation_status":"reviewed","available_locales":["ko","en","ja","es"],"data_locales":["ko","en","ja","es","id","pt","zh-hant","de"],"url":"https://onbinder.com/en/articles/storm-earthquake-insurance-flood-claim-process"}