{"content_id":"mg4tnwodbd","slug":"garan-label-september-27-eu-guarantee-rules","locale":"en","schema_type":"Article","category":"knowledge_base","category_name":"Knowledge Base","title":"EU GARAN Label Rules Effective September 27","summary":"The EU will implement statutory guarantee notices and the GARAN label system from September 27, 2026. Unlike general statutory guarantee notices, GARAN indicates a free manufacturer durability guarantee covering the entire product for more than two years.","sponsorship_disclosure":null,"affiliate_disclosure":null,"commerce_disclosure":null,"author":{"name":"OnBinder Editorial Team","url":"https://onbinder.com/ko/about"},"key_points":["The EU statutory guarantee notice and GARAN label system will apply from September 27, 2026.","The statutory guarantee is generally at least two years and may be longer under national law.","GARAN indicates a free manufacturer durability guarantee covering the entire product for more than two years.","The seller's liability under the statutory guarantee and the manufacturer's commercial guarantee exist separately.","Online, both notices must be displayed in color, and GARAN information for eligible products must also be shown immediately before the order is placed."],"content_markdown":"The EU will introduce the legal guarantee notice and GARAN labeling system from September 27, 2026. The legal guarantee notice provides common information at points of sale for consumer goods. GARAN applies only to manufacturer guarantees that are free of charge, cover the entire product, and last more than 2 years.\n\nThe dates and display specifications are based on the Your Europe guidance and implementing regulation verified on August 20, 2026.\n\n## What Changes from September 27, 2026\n\nA standardized format for guarantee information will be introduced at points of sale for consumer goods. Sellers must display the legal guarantee notice prominently before the contract is concluded. Manufacturer guarantees that meet the conditions will be indicated with a product-specific GARAN label.\n\nAs of September 17, 2026, the application date has not yet arrived. The legal guarantee of at least 2 years itself is not newly created on that date. The new system distinguishes existing rights from additional guarantees. The implementation schedule is available in the [European Commission’s explanation](https://commission.europa.eu/topics/consumers/consumer-rights-and-complaints/sustainable-consumption_en).\n\nArticle 3 of Implementing Regulation (EU) 2025/1960 specifies the application date.\n\n\u003e It shall apply from 27 September 2026.\n\nThis means that it applies from September 27, 2026. The quotation is from [Article 3 of the Implementing Regulation](https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=OJ%3AL_202501960).\n\n## Comparison of the Legal Guarantee Notice and the GARAN Label\n\nThe legal guarantee notice explains the seller’s legal liability. The GARAN label indicates a separate durability commitment from the manufacturer. The two guarantees apply independently.\n\n| Category | Legal guarantee notice | GARAN label |\n|---|---|---|\n| Information provided | Rights under the legal guarantee of conformity | Manufacturer’s commercial guarantee of durability |\n| Display scope | Common information at points of sale for consumer goods | Specific products that meet the conditions |\n| Party responsible for the guarantee | Seller | Manufacturer providing the guarantee |\n| Meaning of the period | Generally at least 2 years, with differences between countries | A period of more than 2 years promised by the manufacturer |\n| Separate cost | Legal remedies are free of charge | Only guarantees provided at no additional cost qualify |\n| Main remedy | Repair or replacement, and price reduction or refund subject to conditions | Free repair or replacement if the durability commitment is not fulfilled during normal use |\n\nThe legal guarantee of conformity is the obligation for goods to conform to the contract. A typical example is when an advertised feature does not work. A guarantee of durability promises that functions and performance will be maintained during normal use. The manufacturer’s responsibility is summarized in [Your Europe’s explanation of guarantees of durability](https://europa.eu/youreurope/citizens/consumers/shopping/commercial-guarantee-durability/index_en.htm).\n\n## GARAN Eligibility by Guarantee Type\n\nGARAN covers guarantees of durability provided by manufacturers under certain conditions. Whether to offer such a guarantee is the manufacturer’s choice. If a seller receives information about a guarantee that meets the conditions, the seller is required to display the label.\n\n| Guarantee details | GARAN eligibility | Reason |\n|---|---|---|\n| Manufacturer’s guarantee of durability that is free of charge, covers the entire product, and lasts more than 2 years | Eligible | Meets all basic conditions |\n| Free guarantee covering the entire product for exactly 2 years | Not eligible | Does not last more than 2 years |\n| Long-term guarantee covering only certain parts, such as the motor | Not eligible | Does not cover the entire product |\n| Extended guarantee requiring a separate fee | Not eligible | Does not meet the no-additional-cost condition |\n| Additional guarantee independently offered by the seller | Not eligible solely on that basis | GARAN indicates a manufacturer’s guarantee of durability |\n\nOther forms of commercial guarantee may also be offered. However, they must not be confused with a GARAN guarantee. The absence of a label does not mean that the legal guarantee is also absent. The eligibility conditions follow the [Your Europe guidance for businesses](https://europa.eu/youreurope/business/selling-in-eu/consumer-contracts-guarantees/eu-legal-guarantee-notice-and-garan-label/index_en.htm).\n\n## Relationship Between the Minimum 2 Years and National Guarantee Periods\n\nThe EU’s 2-year period is a general minimum standard of protection. It does not reduce a longer period established by national law to 2 years. In principle, the legal guarantee period is calculated from the time the goods are received.\n\nSpain applies a legal guarantee of at least 3 years to new goods. This appears in guidance issued by the European Consumer Centre Spain on August 12, 2026. These 3 years are not an additional guarantee voluntarily offered by the manufacturer. This information is available in the [announcement by the European Consumer Centre Spain](https://portal-cec.consumo.gob.es/es/comunicacion/noticias/2026/la-ue-estrenara-nuevas-etiquetas-para-informar-sobre-la-garantia-de-los).\n\nThe following periods must be distinguished from one another.\n\n- Legal guarantee period: The period during which the seller’s legal liability applies.\n- GARAN display period: The period for which the manufacturer guarantees durability.\n- Period relating to proof of defects: This concerns who must prove the existence of a defect.\n\nThe common period condition for GARAN is “more than 2 years.” This does not mean that it must exceed every country’s longer legal period. The number of years shown must not simply be added to the legal period.\n\n## Display Differences Between Physical Stores and Online Shops\n\nPhysical stores place the common notice separately from product-specific labels. Online, it must also be possible to identify which products are covered by a guarantee. In particular, GARAN information for orders requiring payment must also be clear immediately before the order is placed.\n\n| Item | Physical store | Online shop |\n|---|---|---|\n| Location of legal guarantee notice | A prominent wall, near the checkout, or a similar location | Prominent common information visible before the contract is concluded |\n| GARAN location | On the relevant product, packaging, shelf, or similar location | Near the relevant product image or a similar location |\n| Display immediately before ordering | Distinguished from online ordering rules | Clearly display the relevant GARAN information |\n| Color | Color or black and white | Color |\n| Minimum printed size of notice | A4 | Not a rule converting print specifications into pixels |\n| Minimum printed size of label | 95 × 100 mm | An approved expandable display may be used |\n\nAn expandable display is a method of opening the full label from a smaller display. The full content must appear on the first click, mouse-over, or touch. The display on a product details page must be distinguished from the display immediately before ordering. The obligation immediately before ordering is set out in [Directive (EU) 2024/825](https://eur-lex.europa.eu/eli/dir/2024/825/oj).\n\n## How to Read the Number and Design of the GARAN Label\n\nThe large number indicates in years the guarantee period promised by the manufacturer. The brand and model identifiers specify the product covered by the guarantee. The QR code links to Your Europe’s explanation of the system.\n\n| Display element | Meaning or specification |\n|---|---|\n| Large number | Manufacturer’s guarantee of durability period, in years |\n| Brand and model identifiers | Identify the guarantee provider and covered model |\n| Calendar symbol | Helps indicate that the period is expressed in years |\n| Legal guarantee information section | Indicates that legal rights against the seller also exist |\n| QR code | Additional explanation of the common guarantee system |\n| Font | Inter |\n| Text specifications at the minimum printed size | Translated text 7 pt, brand and model 9 pt, period number 80 pt |\n\nThe editable fields are the period and the brand and model identifiers. The title, calendar symbol, QR code, and other elements must not be changed arbitrarily. The proportions of the elements and the overall layout must also be maintained when enlarged. The specifications are set out in [Annex II to the Implementing Regulation](https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=OJ%3AL_202501960).\n\nThe legal guarantee notice is provided in each official EU language. GARAN includes multilingual wording explaining the number of years covered by the manufacturer’s guarantee. Official images and vector files are available on the [Commission’s resources page](https://commission.europa.eu/publications/practical-guidelines-and-high-resolution-vector-files-eu-notice-and-label-product-guarantees_en).\n\n## Relationship Between Repair, Replacement, Price Reduction, and Refund\n\nA legal guarantee claim is made against the seller. If the goods are defective or differ from the advertised features, free repair or replacement is the primary remedy. The existence of a manufacturer’s guarantee does not eliminate the seller’s liability.\n\nIf repair or replacement is impossible, other remedies are considered. This may also apply when the issue is not resolved within a reasonable period. Whether a specific price reduction or contract termination is available depends on the legal conditions. The general principles are explained in [Your Europe’s legal guarantee guidance](https://europa.eu/youreurope/citizens/consumers/shopping/guarantees/index_en.htm).\n\n- Refunds due to product defects must be distinguished from returns due to a change of mind.\n- GARAN’s basic durability commitment is free repair or replacement by the manufacturer.\n- The label alone does not mean that every malfunction or accident is covered.\n\n## Difference Between the QR Code and an Individual Guarantee Document\n\nThe GARAN QR code does not replace an individual product guarantee document. The QR code provides general information about the system. The detailed terms of the actual guarantee must be checked in the commercial guarantee document.\n\nThe guarantee document must include the manufacturer’s name and address. It must also specify the claim procedure and the goods covered. An explanation that legal rights are not limited by the commercial guarantee is also required.\n\n| Record | Information that can be verified |\n|---|---|\n| GARAN label | Displayed period and covered model |\n| Commercial guarantee document | Manufacturer’s contact details, claim procedure, and specific terms |\n| Purchase and delivery records | Seller and date the goods were received |\n\nThe guarantee document must be provided no later than the time the goods are delivered. It must be in a form that can be stored, such as paper or email. A photograph of the label and the guarantee document are therefore separate forms of supporting information. The relevant requirements are explained in the [Commission’s practical guidelines](https://commission.europa.eu/document/download/3e4dbee6-8184-4256-923d-c52551c7e9f0_en?filename=Practical+guidelines+Harmonised+Label%26Notice+product+guarantees_ARES+27042026.pdf).\n\n## Update Periods for Smart Appliances Are a Separate Item\n\nThe end date for software updates cannot be determined solely from the number of years shown by GARAN. The Directive treats the period for providing updates as a separate item of information. It is disclosed when the manufacturer or another party has provided that information to the seller.\n\nThis is also relevant to appliances with digital features. A guarantee of durability and update support are separate items to check. The following distinction summarizes the Directive’s information items from the consumer’s perspective.\n\n| Item to check | Question it can answer |\n|---|---|\n| GARAN period | For how many years does the manufacturer guarantee durability? |\n| Update provision period | Until when will necessary updates be provided? |\n| Individual guarantee terms | What procedure applies if a functional problem occurs? |\n\nThis distinction does not mean that the two periods must be the same or different. It means that other support periods should not be inferred from the number on the label alone. The basis for the separate disclosure is found in [Article 2 of Directive (EU) 2024/825](https://eur-lex.europa.eu/eli/dir/2024/825/oj).\n\n## Common Mistakes When Reading Guarantee Displays\n\nThe most common misreading is to treat the number on the label as the expiration date for all rights. The meaning of the period differs depending on the party providing the guarantee and its legal basis. Making the following distinctions can reduce incorrect calculations.\n\n| Misreading | Correct interpretation |\n|---|---|\n| The EU guarantee is exactly 2 years in every country | National law may establish a longer period |\n| The GARAN period is added after the legal period | The two guarantees are separate and are not automatically added together |\n| Free remedies are unavailable without GARAN | The legal guarantee exists independently of the label |\n| A long parts guarantee qualifies for GARAN | The guarantee must meet the condition of covering the entire product |\n| GARAN is a system under which the EU provides compensation directly | The manufacturer that promised durability is responsible |\n| The QR code contains all product terms | Individual terms must be checked in the relevant commercial guarantee document |\n\n## Frequently Asked Questions\n\n### Is GARAN Mandatory on Every Product?\n\nIt is not a label applied to every product. The manufacturer’s guarantee must be free of charge, cover the entire product, and last more than 2 years. If the seller is provided with the relevant information, the seller is required to display it for the product concerned.\n\n### Must the Legal Guarantee Notice Be Attached to Every Product?\n\nThe common notice provides information at the point-of-sale level. It is displayed prominently, such as on a store wall or in a common information section online. Its role differs from GARAN, which identifies product-specific guarantees.\n\n### Does the Seller’s Liability End When the Manufacturer’s Guarantee Ends?\n\nIt does not end automatically. The legal guarantee applies separately from the commercial guarantee. The legal period and claim conditions in the relevant country must be considered.\n\n### Can I Receive an Immediate Refund If the Product Breaks Down?\n\nAn immediate refund does not apply to every defect. Free repair or replacement is the primary remedy. Separate conditions apply to price reductions or contract termination.\n\n### Do Second-Hand Goods Always Have a Guarantee of at Least 2 Years?\n\nCountry-specific exceptions must be checked for second-hand goods. Some countries allow a shorter period by agreement. Even in that case, the period cannot be set at less than 1 year.\n\n### Do the Same Rules Apply to Goods Purchased from an Individual?\n\nThese EU consumer guarantee rules do not apply to transactions between individuals. Whether they apply is not determined solely by the fact that the purchase was made online. It is necessary to determine whether the seller is a business.\n\n### Is Keeping Only the GARAN Label Enough to Make a Guarantee Claim?\n\nThe label is evidence used to verify the covered model and displayed period. The claim procedure and terms must be checked in the guarantee document. Purchase and delivery records are used to verify the seller and the date the goods were received.","content_html":"\u003cp\u003eThe EU will introduce the legal guarantee notice and GARAN labeling system from September 27, 2026. The legal guarantee notice provides common information at points of sale for consumer goods. GARAN applies only to manufacturer guarantees that are free of charge, cover the entire product, and last more than 2 years.\u003c/p\u003e\n\u003cp\u003eThe dates and display specifications are based on the Your Europe guidance and implementing regulation verified on August 20, 2026.\u003c/p\u003e\n\u003ch2\u003e\n\u003ca href=\"#what-changes-from-september-27-2026\" class=\"anchor\" id=\"what-changes-from-september-27-2026\"\u003e\u003c/a\u003eWhat Changes from September 27, 2026\u003c/h2\u003e\n\u003cp\u003eA standardized format for guarantee information will be introduced at points of sale for consumer goods. Sellers must display the legal guarantee notice prominently before the contract is concluded. Manufacturer guarantees that meet the conditions will be indicated with a product-specific GARAN label.\u003c/p\u003e\n\u003cp\u003eAs of September 17, 2026, the application date has not yet arrived. The legal guarantee of at least 2 years itself is not newly created on that date. The new system distinguishes existing rights from additional guarantees. The implementation schedule is available in the \u003ca href=\"https://commission.europa.eu/topics/consumers/consumer-rights-and-complaints/sustainable-consumption_en\"\u003eEuropean Commission’s explanation\u003c/a\u003e.\u003c/p\u003e\n\u003cp\u003eArticle 3 of Implementing Regulation (EU) 2025/1960 specifies the application date.\u003c/p\u003e\n\u003cblockquote\u003e\n\u003cp\u003eIt shall apply from 27 September 2026.\u003c/p\u003e\n\u003c/blockquote\u003e\n\u003cp\u003eThis means that it applies from September 27, 2026. The quotation is from \u003ca href=\"https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=OJ%3AL_202501960\"\u003eArticle 3 of the Implementing Regulation\u003c/a\u003e.\u003c/p\u003e\n\u003ch2\u003e\n\u003ca href=\"#comparison-of-the-legal-guarantee-notice-and-the-garan-label\" class=\"anchor\" id=\"comparison-of-the-legal-guarantee-notice-and-the-garan-label\"\u003e\u003c/a\u003eComparison of the Legal Guarantee Notice and the GARAN Label\u003c/h2\u003e\n\u003cp\u003eThe legal guarantee notice explains the seller’s legal liability. The GARAN label indicates a separate durability commitment from the manufacturer. The two guarantees apply independently.\u003c/p\u003e\n\u003cdiv class=\"overflow-x-auto\"\u003e\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c/th\u003e\n\u003cth\u003eLegal guarantee notice\u003c/th\u003e\n\u003cth\u003eGARAN label\u003c/th\u003e\n\u003c/tr\u003e\n\u003c/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Category\"\u003eInformation provided\u003c/td\u003e\n\u003ctd data-label=\"Legal guarantee notice\"\u003eRights under the legal guarantee of conformity\u003c/td\u003e\n\u003ctd data-label=\"GARAN label\"\u003eManufacturer’s commercial guarantee of durability\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Category\"\u003eDisplay scope\u003c/td\u003e\n\u003ctd data-label=\"Legal guarantee notice\"\u003eCommon information at points of sale for consumer goods\u003c/td\u003e\n\u003ctd data-label=\"GARAN label\"\u003eSpecific products that meet the conditions\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Category\"\u003eParty responsible for the guarantee\u003c/td\u003e\n\u003ctd data-label=\"Legal guarantee notice\"\u003eSeller\u003c/td\u003e\n\u003ctd data-label=\"GARAN label\"\u003eManufacturer providing the guarantee\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Category\"\u003eMeaning of the period\u003c/td\u003e\n\u003ctd data-label=\"Legal guarantee notice\"\u003eGenerally at least 2 years, with differences between countries\u003c/td\u003e\n\u003ctd data-label=\"GARAN label\"\u003eA period of more than 2 years promised by the manufacturer\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Category\"\u003eSeparate cost\u003c/td\u003e\n\u003ctd data-label=\"Legal guarantee notice\"\u003eLegal remedies are free of charge\u003c/td\u003e\n\u003ctd data-label=\"GARAN label\"\u003eOnly guarantees provided at no additional cost qualify\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Category\"\u003eMain remedy\u003c/td\u003e\n\u003ctd data-label=\"Legal guarantee notice\"\u003eRepair or replacement, and price reduction or refund subject to conditions\u003c/td\u003e\n\u003ctd data-label=\"GARAN label\"\u003eFree repair or replacement if the durability commitment is not fulfilled during normal use\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\u003c/div\u003e\n\u003cp\u003eThe legal guarantee of conformity is the obligation for goods to conform to the contract. A typical example is when an advertised feature does not work. A guarantee of durability promises that functions and performance will be maintained during normal use. The manufacturer’s responsibility is summarized in \u003ca href=\"https://europa.eu/youreurope/citizens/consumers/shopping/commercial-guarantee-durability/index_en.htm\"\u003eYour Europe’s explanation of guarantees of durability\u003c/a\u003e.\u003c/p\u003e\n\u003ch2\u003e\n\u003ca href=\"#garan-eligibility-by-guarantee-type\" class=\"anchor\" id=\"garan-eligibility-by-guarantee-type\"\u003e\u003c/a\u003eGARAN Eligibility by Guarantee Type\u003c/h2\u003e\n\u003cp\u003eGARAN covers guarantees of durability provided by manufacturers under certain conditions. Whether to offer such a guarantee is the manufacturer’s choice. If a seller receives information about a guarantee that meets the conditions, the seller is required to display the label.\u003c/p\u003e\n\u003cdiv class=\"overflow-x-auto\"\u003e\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eGuarantee details\u003c/th\u003e\n\u003cth\u003eGARAN eligibility\u003c/th\u003e\n\u003cth\u003eReason\u003c/th\u003e\n\u003c/tr\u003e\n\u003c/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Guarantee details\"\u003eManufacturer’s guarantee of durability that is free of charge, covers the entire product, and lasts more than 2 years\u003c/td\u003e\n\u003ctd data-label=\"GARAN eligibility\"\u003eEligible\u003c/td\u003e\n\u003ctd data-label=\"Reason\"\u003eMeets all basic conditions\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Guarantee details\"\u003eFree guarantee covering the entire product for exactly 2 years\u003c/td\u003e\n\u003ctd data-label=\"GARAN eligibility\"\u003eNot eligible\u003c/td\u003e\n\u003ctd data-label=\"Reason\"\u003eDoes not last more than 2 years\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Guarantee details\"\u003eLong-term guarantee covering only certain parts, such as the motor\u003c/td\u003e\n\u003ctd data-label=\"GARAN eligibility\"\u003eNot eligible\u003c/td\u003e\n\u003ctd data-label=\"Reason\"\u003eDoes not cover the entire product\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Guarantee details\"\u003eExtended guarantee requiring a separate fee\u003c/td\u003e\n\u003ctd data-label=\"GARAN eligibility\"\u003eNot eligible\u003c/td\u003e\n\u003ctd data-label=\"Reason\"\u003eDoes not meet the no-additional-cost condition\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Guarantee details\"\u003eAdditional guarantee independently offered by the seller\u003c/td\u003e\n\u003ctd data-label=\"GARAN eligibility\"\u003eNot eligible solely on that basis\u003c/td\u003e\n\u003ctd data-label=\"Reason\"\u003eGARAN indicates a manufacturer’s guarantee of durability\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\u003c/div\u003e\n\u003cp\u003eOther forms of commercial guarantee may also be offered. However, they must not be confused with a GARAN guarantee. The absence of a label does not mean that the legal guarantee is also absent. The eligibility conditions follow the \u003ca href=\"https://europa.eu/youreurope/business/selling-in-eu/consumer-contracts-guarantees/eu-legal-guarantee-notice-and-garan-label/index_en.htm\"\u003eYour Europe guidance for businesses\u003c/a\u003e.\u003c/p\u003e\n\u003ch2\u003e\n\u003ca href=\"#relationship-between-the-minimum-2-years-and-national-guarantee-periods\" class=\"anchor\" id=\"relationship-between-the-minimum-2-years-and-national-guarantee-periods\"\u003e\u003c/a\u003eRelationship Between the Minimum 2 Years and National Guarantee Periods\u003c/h2\u003e\n\u003cp\u003eThe EU’s 2-year period is a general minimum standard of protection. It does not reduce a longer period established by national law to 2 years. In principle, the legal guarantee period is calculated from the time the goods are received.\u003c/p\u003e\n\u003cp\u003eSpain applies a legal guarantee of at least 3 years to new goods. This appears in guidance issued by the European Consumer Centre Spain on August 12, 2026. These 3 years are not an additional guarantee voluntarily offered by the manufacturer. This information is available in the \u003ca href=\"https://portal-cec.consumo.gob.es/es/comunicacion/noticias/2026/la-ue-estrenara-nuevas-etiquetas-para-informar-sobre-la-garantia-de-los\"\u003eannouncement by the European Consumer Centre Spain\u003c/a\u003e.\u003c/p\u003e\n\u003cp\u003eThe following periods must be distinguished from one another.\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eLegal guarantee period: The period during which the seller’s legal liability applies.\u003c/li\u003e\n\u003cli\u003eGARAN display period: The period for which the manufacturer guarantees durability.\u003c/li\u003e\n\u003cli\u003ePeriod relating to proof of defects: This concerns who must prove the existence of a defect.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eThe common period condition for GARAN is “more than 2 years.” This does not mean that it must exceed every country’s longer legal period. The number of years shown must not simply be added to the legal period.\u003c/p\u003e\n\u003ch2\u003e\n\u003ca href=\"#display-differences-between-physical-stores-and-online-shops\" class=\"anchor\" id=\"display-differences-between-physical-stores-and-online-shops\"\u003e\u003c/a\u003eDisplay Differences Between Physical Stores and Online Shops\u003c/h2\u003e\n\u003cp\u003ePhysical stores place the common notice separately from product-specific labels. Online, it must also be possible to identify which products are covered by a guarantee. In particular, GARAN information for orders requiring payment must also be clear immediately before the order is placed.\u003c/p\u003e\n\u003cdiv class=\"overflow-x-auto\"\u003e\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eItem\u003c/th\u003e\n\u003cth\u003ePhysical store\u003c/th\u003e\n\u003cth\u003eOnline shop\u003c/th\u003e\n\u003c/tr\u003e\n\u003c/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Item\"\u003eLocation of legal guarantee notice\u003c/td\u003e\n\u003ctd data-label=\"Physical store\"\u003eA prominent wall, near the checkout, or a similar location\u003c/td\u003e\n\u003ctd data-label=\"Online shop\"\u003eProminent common information visible before the contract is concluded\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Item\"\u003eGARAN location\u003c/td\u003e\n\u003ctd data-label=\"Physical store\"\u003eOn the relevant product, packaging, shelf, or similar location\u003c/td\u003e\n\u003ctd data-label=\"Online shop\"\u003eNear the relevant product image or a similar location\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Item\"\u003eDisplay immediately before ordering\u003c/td\u003e\n\u003ctd data-label=\"Physical store\"\u003eDistinguished from online ordering rules\u003c/td\u003e\n\u003ctd data-label=\"Online shop\"\u003eClearly display the relevant GARAN information\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Item\"\u003eColor\u003c/td\u003e\n\u003ctd data-label=\"Physical store\"\u003eColor or black and white\u003c/td\u003e\n\u003ctd data-label=\"Online shop\"\u003eColor\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Item\"\u003eMinimum printed size of notice\u003c/td\u003e\n\u003ctd data-label=\"Physical store\"\u003eA4\u003c/td\u003e\n\u003ctd data-label=\"Online shop\"\u003eNot a rule converting print specifications into pixels\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Item\"\u003eMinimum printed size of label\u003c/td\u003e\n\u003ctd data-label=\"Physical store\"\u003e95 × 100 mm\u003c/td\u003e\n\u003ctd data-label=\"Online shop\"\u003eAn approved expandable display may be used\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\u003c/div\u003e\n\u003cp\u003eAn expandable display is a method of opening the full label from a smaller display. The full content must appear on the first click, mouse-over, or touch. The display on a product details page must be distinguished from the display immediately before ordering. The obligation immediately before ordering is set out in \u003ca href=\"https://eur-lex.europa.eu/eli/dir/2024/825/oj\"\u003eDirective (EU) 2024/825\u003c/a\u003e.\u003c/p\u003e\n\u003ch2\u003e\n\u003ca href=\"#how-to-read-the-number-and-design-of-the-garan-label\" class=\"anchor\" id=\"how-to-read-the-number-and-design-of-the-garan-label\"\u003e\u003c/a\u003eHow to Read the Number and Design of the GARAN Label\u003c/h2\u003e\n\u003cp\u003eThe large number indicates in years the guarantee period promised by the manufacturer. The brand and model identifiers specify the product covered by the guarantee. The QR code links to Your Europe’s explanation of the system.\u003c/p\u003e\n\u003cdiv class=\"overflow-x-auto\"\u003e\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eDisplay element\u003c/th\u003e\n\u003cth\u003eMeaning or specification\u003c/th\u003e\n\u003c/tr\u003e\n\u003c/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Display element\"\u003eLarge number\u003c/td\u003e\n\u003ctd data-label=\"Meaning or specification\"\u003eManufacturer’s guarantee of durability period, in years\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Display element\"\u003eBrand and model identifiers\u003c/td\u003e\n\u003ctd data-label=\"Meaning or specification\"\u003eIdentify the guarantee provider and covered model\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Display element\"\u003eCalendar symbol\u003c/td\u003e\n\u003ctd data-label=\"Meaning or specification\"\u003eHelps indicate that the period is expressed in years\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Display element\"\u003eLegal guarantee information section\u003c/td\u003e\n\u003ctd data-label=\"Meaning or specification\"\u003eIndicates that legal rights against the seller also exist\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Display element\"\u003eQR code\u003c/td\u003e\n\u003ctd data-label=\"Meaning or specification\"\u003eAdditional explanation of the common guarantee system\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Display element\"\u003eFont\u003c/td\u003e\n\u003ctd data-label=\"Meaning or specification\"\u003eInter\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Display element\"\u003eText specifications at the minimum printed size\u003c/td\u003e\n\u003ctd data-label=\"Meaning or specification\"\u003eTranslated text 7 pt, brand and model 9 pt, period number 80 pt\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\u003c/div\u003e\n\u003cp\u003eThe editable fields are the period and the brand and model identifiers. The title, calendar symbol, QR code, and other elements must not be changed arbitrarily. The proportions of the elements and the overall layout must also be maintained when enlarged. The specifications are set out in \u003ca href=\"https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=OJ%3AL_202501960\"\u003eAnnex II to the Implementing Regulation\u003c/a\u003e.\u003c/p\u003e\n\u003cp\u003eThe legal guarantee notice is provided in each official EU language. GARAN includes multilingual wording explaining the number of years covered by the manufacturer’s guarantee. Official images and vector files are available on the \u003ca href=\"https://commission.europa.eu/publications/practical-guidelines-and-high-resolution-vector-files-eu-notice-and-label-product-guarantees_en\"\u003eCommission’s resources page\u003c/a\u003e.\u003c/p\u003e\n\u003ch2\u003e\n\u003ca href=\"#relationship-between-repair-replacement-price-reduction-and-refund\" class=\"anchor\" id=\"relationship-between-repair-replacement-price-reduction-and-refund\"\u003e\u003c/a\u003eRelationship Between Repair, Replacement, Price Reduction, and Refund\u003c/h2\u003e\n\u003cp\u003eA legal guarantee claim is made against the seller. If the goods are defective or differ from the advertised features, free repair or replacement is the primary remedy. The existence of a manufacturer’s guarantee does not eliminate the seller’s liability.\u003c/p\u003e\n\u003cp\u003eIf repair or replacement is impossible, other remedies are considered. This may also apply when the issue is not resolved within a reasonable period. Whether a specific price reduction or contract termination is available depends on the legal conditions. The general principles are explained in \u003ca href=\"https://europa.eu/youreurope/citizens/consumers/shopping/guarantees/index_en.htm\"\u003eYour Europe’s legal guarantee guidance\u003c/a\u003e.\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eRefunds due to product defects must be distinguished from returns due to a change of mind.\u003c/li\u003e\n\u003cli\u003eGARAN’s basic durability commitment is free repair or replacement by the manufacturer.\u003c/li\u003e\n\u003cli\u003eThe label alone does not mean that every malfunction or accident is covered.\u003c/li\u003e\n\u003c/ul\u003e\n\u003ch2\u003e\n\u003ca href=\"#difference-between-the-qr-code-and-an-individual-guarantee-document\" class=\"anchor\" id=\"difference-between-the-qr-code-and-an-individual-guarantee-document\"\u003e\u003c/a\u003eDifference Between the QR Code and an Individual Guarantee Document\u003c/h2\u003e\n\u003cp\u003eThe GARAN QR code does not replace an individual product guarantee document. The QR code provides general information about the system. The detailed terms of the actual guarantee must be checked in the commercial guarantee document.\u003c/p\u003e\n\u003cp\u003eThe guarantee document must include the manufacturer’s name and address. It must also specify the claim procedure and the goods covered. An explanation that legal rights are not limited by the commercial guarantee is also required.\u003c/p\u003e\n\u003cdiv class=\"overflow-x-auto\"\u003e\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eRecord\u003c/th\u003e\n\u003cth\u003eInformation that can be verified\u003c/th\u003e\n\u003c/tr\u003e\n\u003c/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Record\"\u003eGARAN label\u003c/td\u003e\n\u003ctd data-label=\"Information that can be verified\"\u003eDisplayed period and covered model\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Record\"\u003eCommercial guarantee document\u003c/td\u003e\n\u003ctd data-label=\"Information that can be verified\"\u003eManufacturer’s contact details, claim procedure, and specific terms\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Record\"\u003ePurchase and delivery records\u003c/td\u003e\n\u003ctd data-label=\"Information that can be verified\"\u003eSeller and date the goods were received\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\u003c/div\u003e\n\u003cp\u003eThe guarantee document must be provided no later than the time the goods are delivered. It must be in a form that can be stored, such as paper or email. A photograph of the label and the guarantee document are therefore separate forms of supporting information. The relevant requirements are explained in the \u003ca href=\"https://commission.europa.eu/document/download/3e4dbee6-8184-4256-923d-c52551c7e9f0_en?filename=Practical+guidelines+Harmonised+Label%26Notice+product+guarantees_ARES+27042026.pdf\"\u003eCommission’s practical guidelines\u003c/a\u003e.\u003c/p\u003e\n\u003ch2\u003e\n\u003ca href=\"#update-periods-for-smart-appliances-are-a-separate-item\" class=\"anchor\" id=\"update-periods-for-smart-appliances-are-a-separate-item\"\u003e\u003c/a\u003eUpdate Periods for Smart Appliances Are a Separate Item\u003c/h2\u003e\n\u003cp\u003eThe end date for software updates cannot be determined solely from the number of years shown by GARAN. The Directive treats the period for providing updates as a separate item of information. It is disclosed when the manufacturer or another party has provided that information to the seller.\u003c/p\u003e\n\u003cp\u003eThis is also relevant to appliances with digital features. A guarantee of durability and update support are separate items to check. The following distinction summarizes the Directive’s information items from the consumer’s perspective.\u003c/p\u003e\n\u003cdiv class=\"overflow-x-auto\"\u003e\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eItem to check\u003c/th\u003e\n\u003cth\u003eQuestion it can answer\u003c/th\u003e\n\u003c/tr\u003e\n\u003c/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Item to check\"\u003eGARAN period\u003c/td\u003e\n\u003ctd data-label=\"Question it can answer\"\u003eFor how many years does the manufacturer guarantee durability?\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Item to check\"\u003eUpdate provision period\u003c/td\u003e\n\u003ctd data-label=\"Question it can answer\"\u003eUntil when will necessary updates be provided?\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Item to check\"\u003eIndividual guarantee terms\u003c/td\u003e\n\u003ctd data-label=\"Question it can answer\"\u003eWhat procedure applies if a functional problem occurs?\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\u003c/div\u003e\n\u003cp\u003eThis distinction does not mean that the two periods must be the same or different. It means that other support periods should not be inferred from the number on the label alone. The basis for the separate disclosure is found in \u003ca href=\"https://eur-lex.europa.eu/eli/dir/2024/825/oj\"\u003eArticle 2 of Directive (EU) 2024/825\u003c/a\u003e.\u003c/p\u003e\n\u003ch2\u003e\n\u003ca href=\"#common-mistakes-when-reading-guarantee-displays\" class=\"anchor\" id=\"common-mistakes-when-reading-guarantee-displays\"\u003e\u003c/a\u003eCommon Mistakes When Reading Guarantee Displays\u003c/h2\u003e\n\u003cp\u003eThe most common misreading is to treat the number on the label as the expiration date for all rights. The meaning of the period differs depending on the party providing the guarantee and its legal basis. Making the following distinctions can reduce incorrect calculations.\u003c/p\u003e\n\u003cdiv class=\"overflow-x-auto\"\u003e\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eMisreading\u003c/th\u003e\n\u003cth\u003eCorrect interpretation\u003c/th\u003e\n\u003c/tr\u003e\n\u003c/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Misreading\"\u003eThe EU guarantee is exactly 2 years in every country\u003c/td\u003e\n\u003ctd data-label=\"Correct interpretation\"\u003eNational law may establish a longer period\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Misreading\"\u003eThe GARAN period is added after the legal period\u003c/td\u003e\n\u003ctd data-label=\"Correct interpretation\"\u003eThe two guarantees are separate and are not automatically added together\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Misreading\"\u003eFree remedies are unavailable without GARAN\u003c/td\u003e\n\u003ctd data-label=\"Correct interpretation\"\u003eThe legal guarantee exists independently of the label\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Misreading\"\u003eA long parts guarantee qualifies for GARAN\u003c/td\u003e\n\u003ctd data-label=\"Correct interpretation\"\u003eThe guarantee must meet the condition of covering the entire product\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Misreading\"\u003eGARAN is a system under which the EU provides compensation directly\u003c/td\u003e\n\u003ctd data-label=\"Correct interpretation\"\u003eThe manufacturer that promised durability is responsible\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Misreading\"\u003eThe QR code contains all product terms\u003c/td\u003e\n\u003ctd data-label=\"Correct interpretation\"\u003eIndividual terms must be checked in the relevant commercial guarantee document\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\u003c/div\u003e\n\u003ch2\u003e\n\u003ca href=\"#frequently-asked-questions\" class=\"anchor\" id=\"frequently-asked-questions\"\u003e\u003c/a\u003eFrequently Asked Questions\u003c/h2\u003e\n\u003ch3\u003e\n\u003ca href=\"#is-garan-mandatory-on-every-product\" class=\"anchor\" id=\"is-garan-mandatory-on-every-product\"\u003e\u003c/a\u003eIs GARAN Mandatory on Every Product?\u003c/h3\u003e\n\u003cp\u003eIt is not a label applied to every product. The manufacturer’s guarantee must be free of charge, cover the entire product, and last more than 2 years. If the seller is provided with the relevant information, the seller is required to display it for the product concerned.\u003c/p\u003e\n\u003ch3\u003e\n\u003ca href=\"#must-the-legal-guarantee-notice-be-attached-to-every-product\" class=\"anchor\" id=\"must-the-legal-guarantee-notice-be-attached-to-every-product\"\u003e\u003c/a\u003eMust the Legal Guarantee Notice Be Attached to Every Product?\u003c/h3\u003e\n\u003cp\u003eThe common notice provides information at the point-of-sale level. It is displayed prominently, such as on a store wall or in a common information section online. Its role differs from GARAN, which identifies product-specific guarantees.\u003c/p\u003e\n\u003ch3\u003e\n\u003ca href=\"#does-the-sellers-liability-end-when-the-manufacturers-guarantee-ends\" class=\"anchor\" id=\"does-the-sellers-liability-end-when-the-manufacturers-guarantee-ends\"\u003e\u003c/a\u003eDoes the Seller’s Liability End When the Manufacturer’s Guarantee Ends?\u003c/h3\u003e\n\u003cp\u003eIt does not end automatically. The legal guarantee applies separately from the commercial guarantee. The legal period and claim conditions in the relevant country must be considered.\u003c/p\u003e\n\u003ch3\u003e\n\u003ca href=\"#can-i-receive-an-immediate-refund-if-the-product-breaks-down\" class=\"anchor\" id=\"can-i-receive-an-immediate-refund-if-the-product-breaks-down\"\u003e\u003c/a\u003eCan I Receive an Immediate Refund If the Product Breaks Down?\u003c/h3\u003e\n\u003cp\u003eAn immediate refund does not apply to every defect. Free repair or replacement is the primary remedy. Separate conditions apply to price reductions or contract termination.\u003c/p\u003e\n\u003ch3\u003e\n\u003ca href=\"#do-second-hand-goods-always-have-a-guarantee-of-at-least-2-years\" class=\"anchor\" id=\"do-second-hand-goods-always-have-a-guarantee-of-at-least-2-years\"\u003e\u003c/a\u003eDo Second-Hand Goods Always Have a Guarantee of at Least 2 Years?\u003c/h3\u003e\n\u003cp\u003eCountry-specific exceptions must be checked for second-hand goods. Some countries allow a shorter period by agreement. Even in that case, the period cannot be set at less than 1 year.\u003c/p\u003e\n\u003ch3\u003e\n\u003ca href=\"#do-the-same-rules-apply-to-goods-purchased-from-an-individual\" class=\"anchor\" id=\"do-the-same-rules-apply-to-goods-purchased-from-an-individual\"\u003e\u003c/a\u003eDo the Same Rules Apply to Goods Purchased from an Individual?\u003c/h3\u003e\n\u003cp\u003eThese EU consumer guarantee rules do not apply to transactions between individuals. Whether they apply is not determined solely by the fact that the purchase was made online. It is necessary to determine whether the seller is a business.\u003c/p\u003e\n\u003ch3\u003e\n\u003ca href=\"#is-keeping-only-the-garan-label-enough-to-make-a-guarantee-claim\" class=\"anchor\" id=\"is-keeping-only-the-garan-label-enough-to-make-a-guarantee-claim\"\u003e\u003c/a\u003eIs Keeping Only the GARAN Label Enough to Make a Guarantee Claim?\u003c/h3\u003e\n\u003cp\u003eThe label is evidence used to verify the covered model and displayed period. The claim procedure and terms must be checked in the guarantee document. Purchase and delivery records are used to verify the seller and the date the goods were received.\u003c/p\u003e\n","tags":["Consumer protection","GARAN Label"],"faqs":[{"question":"When does the EU GARAN label take effect?","answer":"The legal guarantee notice and the GARAN display scheme take effect on September 27, 2026. As of September 17, 2026, the effective date has not yet arrived."},{"question":"What conditions must a guarantee meet to qualify for the GARAN label?","answer":"It must be a durability guarantee provided by the manufacturer at no additional cost. It must cover the entire product. Its duration must be more than two years."},{"question":"Is offering a GARAN guarantee voluntary or mandatory?","answer":"It is up to the manufacturer whether to offer the guarantee. If the manufacturer provides the seller with information about a guarantee that meets the conditions, the label must be displayed."},{"question":"Is the EU legal guarantee period two years in every country?","answer":"Two years is the general minimum standard. National law may set a longer period. New products in Spain are covered by a legal guarantee of at least three years."},{"question":"Should the GARAN period be added to the legal guarantee period?","answer":"The two periods must not be added together automatically. GARAN indicates the guarantee period promised by the manufacturer. The legal guarantee and the commercial guarantee apply independently."},{"question":"Where should online stores display GARAN?","answer":"It must be displayed in a prominent location so that the covered product can be identified. For paid orders, the information must also be clearly shown immediately before the order is placed. Online displays must use color."},{"question":"What are the minimum sizes for printed notices and labels?","answer":"The minimum print size for the legal guarantee notice is A4. The GARAN label must be at least 95 × 100 mm. Both color and black-and-white versions may be used offline."},{"question":"Does the QR code on GARAN link to a product-specific guarantee document?","answer":"The QR code links to a general explanation of the scheme on Your Europe. Product-specific claim procedures and detailed conditions must be checked in the commercial guarantee document."},{"question":"If there is a defect, who is responsible, the seller or the manufacturer?","answer":"The seller is responsible for the legal guarantee. The manufacturer that provided the GARAN guarantee is responsible for its durability commitment. Neither guarantee eliminates rights under the other."},{"question":"Do the same rules apply to used goods and transactions between private individuals?","answer":"Consumer guarantee rules apply to used goods sold by businesses. Some countries allow an agreement to shorten the period to no less than one year. Transactions between private individuals are not covered by these EU consumer guarantee rules."},{"question":"Is the GARAN duration the same as the software update period?","answer":"The update period cannot be determined solely from the number of years shown on the label. The period during which updates are provided is a separate information item. The support information and guarantee conditions for the product must be checked together."}],"sources":[{"url":"https://europa.eu/youreurope/business/selling-in-eu/consumer-contracts-guarantees/eu-legal-guarantee-notice-and-garan-label/index_en.htm","title":"Your Europe — The EU legal guarantee notice and GARAN label","type":"source"},{"url":"https://commission.europa.eu/topics/consumers/consumer-rights-and-complaints/sustainable-consumption_en","title":"European Commission — Sustainable consumption","type":"source"},{"url":"https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=OJ%3AL_202501960","title":"Commission Implementing Regulation (EU) 2025/1960","type":"source"},{"url":"https://eur-lex.europa.eu/eli/dir/2024/825/oj","title":"Directive (EU) 2024/825 — Amendments concerning consumer information and guarantee labeling","type":"source"},{"url":"https://portal-cec.consumo.gob.es/es/comunicacion/noticias/2026/la-ue-estrenara-nuevas-etiquetas-para-informar-sobre-la-garantia-de-los","title":"European Consumer Centre Spain — Guide to product guarantee labeling, August 12, 2026","type":"source"},{"url":"https://europa.eu/youreurope/citizens/consumers/shopping/guarantees/index_en.htm","title":"Your Europe — Guarantees on goods bought in the EU","type":"source"},{"url":"https://europa.eu/youreurope/citizens/consumers/shopping/commercial-guarantee-durability/index_en.htm","title":"Your Europe — Commercial guarantee of durability","type":"source"},{"url":"https://commission.europa.eu/publications/practical-guidelines-and-high-resolution-vector-files-eu-notice-and-label-product-guarantees_en","title":"European Commission — Practical guidelines on guarantee notices and labels and official image files","type":"source"},{"url":"https://commission.europa.eu/document/download/3e4dbee6-8184-4256-923d-c52551c7e9f0_en?filename=Practical+guidelines+Harmonised+Label%26Notice+product+guarantees_ARES+27042026.pdf","title":"European Commission — Practical guidelines for sellers and producers, April 2026","type":"source"},{"url":"https://eur-lex.europa.eu/eli/dir/2019/771/oj","title":"Directive (EU) 2019/771 — Guarantee of conformity and commercial guarantees in the sale of goods","type":"source"}],"images":[{"id":1349,"url":"https://onbinder.com/rails/active_storage/blobs/proxy/eyJfcmFpbHMiOnsiZGF0YSI6MTkzOTEsInB1ciI6ImJsb2JfaWQifX0=--9159d30b400a1ef73807be7e45db285645cf87e8/ai-b33c77ac.webp","is_representative":true,"generation_method":"ai_photo","license":"ai_generated","mime_type":"image/webp","width":1536,"height":1024,"translations":{"ko":{"alt":"가전 매장에서 에어프라이어 옆 제품 라벨과 안내 자료를 확인하는 직원","caption":"직원이 에어프라이어의 제품 정보와 보증 기준 관련 자료를 검토하고 있다.","description":null},"en":{"alt":"Employee reviewing product labels and documents beside an air fryer in an appliance store","caption":"An employee checks an air fryer’s product information and warranty-related documents.","description":null},"ja":{"alt":"家電店でエアフライヤーの横にある製品ラベルと資料を確認する店員","caption":"店員がエアフライヤーの商品情報と保証基準に関する資料を確認している。","description":null},"es":{"alt":"Empleada revisando etiquetas y documentos junto a una freidora de aire en una tienda","caption":"Una empleada comprueba la información del producto y los documentos de garantía de una freidora de aire.","description":null},"id":{"alt":"Pegawai memeriksa label dan dokumen produk di samping air fryer di toko elektronik","caption":"Seorang pegawai meninjau informasi produk dan dokumen terkait garansi air fryer.","description":null},"pt":{"alt":"Funcionária analisando etiquetas e documentos ao lado de uma fritadeira elétrica em uma loja","caption":"Uma funcionária verifica as informações do produto e os documentos de garantia de uma fritadeira elétrica.","description":null},"zh-hant":{"alt":"家電門市員工在氣炸鍋旁查看產品標籤與說明文件","caption":"員工正在核對氣炸鍋的產品資訊與保固標準相關文件。","description":null},"de":{"alt":"Mitarbeiterin prüft Produktetiketten und Unterlagen neben einer Heißluftfritteuse im Elektrogeschäft","caption":"Eine Mitarbeiterin kontrolliert Produktinformationen und garantiebezogene Unterlagen einer Heißluftfritteuse.","description":null}}},{"id":1350,"url":"https://onbinder.com/rails/active_storage/blobs/proxy/eyJfcmFpbHMiOnsiZGF0YSI6MTkzOTcsInB1ciI6ImJsb2JfaWQifX0=--699c732498e9981abe18b41f5b5d38df26b1192d/ai-67a155dd.webp","is_representative":false,"generation_method":"ai_semi","license":"ai_generated","mime_type":"image/webp","width":1536,"height":1024,"translations":{"ko":{"alt":"매장에서 여성이 믹서기에 경고 라벨을 붙이고 남성이 지켜보는 모습","caption":"제품과 부품의 보증 주체를 구분하는 라벨 부착 과정을 보여준다.","description":null},"en":{"alt":"Woman applying a warning label to a blender as a man watches in a store","caption":"The scene illustrates labeling that distinguishes warranty responsibility for a product and its parts.","description":null},"ja":{"alt":"店内で女性がミキサーに警告ラベルを貼り、男性が見守る様子","caption":"製品と部品の保証主体を区別するラベルの貼付作業を示している。","description":null},"es":{"alt":"Mujer colocando una etiqueta de advertencia en una licuadora mientras un hombre observa","caption":"La escena ilustra un etiquetado que distingue la garantía del producto y sus componentes.","description":null},"id":{"alt":"Perempuan menempelkan label peringatan pada blender sementara seorang pria mengamati","caption":"Adegan ini menggambarkan pelabelan yang membedakan penanggung jawab garansi produk dan komponennya.","description":null},"pt":{"alt":"Mulher aplicando uma etiqueta de alerta em um liquidificador enquanto um homem observa","caption":"A cena ilustra uma rotulagem que diferencia a responsabilidade pela garantia do produto e das peças.","description":null},"zh-hant":{"alt":"女子在店內為果汁機貼上警示標籤，男子在旁查看","caption":"畫面呈現以標籤區分產品與零件保固責任的情境。","description":null},"de":{"alt":"Frau bringt in einem Geschäft ein Warnetikett an einem Mixer an, während ein Mann zusieht","caption":"Die Szene zeigt eine Kennzeichnung, die die Garantie für Produkt und Bauteile unterscheidet.","description":null}}}],"published_at":"2026-09-17T13:18:03+09:00","updated_at":"2026-09-17T13:18:03+09:00","license":"cc_by","translation_status":"reviewed","available_locales":["ko","en","ja","es"],"data_locales":["ko","en","ja","es","id","pt","zh-hant","de"],"url":"https://onbinder.com/en/articles/garan-label-september-27-eu-guarantee-rules"}